Contact
Talk to a person.
Questions about AcosControl, your account, billing or your data: email us and a person replies. Not a bot, not a ticket queue.
Send us a ticket
Tell us what you need. It goes straight to our support queue and we reply by email.
Prefer email?
Include the email address of the Amazon account you sign in with, so we can find your account straight away.
Before you write
Most questions are answered in a minute on the Support page or in the FAQ: signing in, when your history arrives, importing older reports, Telegram alerts, billing and cancelling.
Privacy and security
- Your data. Access, correction, export or deletion requests: email us and we respond within 30 days. Details in the Privacy Policy.
- A security issue. Email us with “Security” in the subject line. We acknowledge within one business day and keep you informed while we investigate. See Security & incident response.